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NOTE: This is an exercise intended to demonstrate how to develop and put in place a typical ISO based Quality Management System (QMS). The "company" we have used is purely fictitious, and bears no resemblance to any company or organization known to Aviation Quality International.
We have built the Quality Management System of Northwest Composite Technologies (NCT, Inc) on the 20 Quality Elements of AS9100: "Quality Systems, Aerospace. Model for Quality Assurance in Design, Production, Installation and Servicing".
4.1 Management Responsibility
4.1.1 Quality Policy
4.1.2 Organization
4.1.3 Management Review
4.2 Quality System
4.2.1 General
4.2.2 Quality System Procedures
4.2.3 Quality Planning
4.2.4 Configuration Management
4.3 Contract Review
4.3.1 General
4.3.2 Review
4.3.3Amendment to a Contract
4.4 Design Control
4.4.1 General
4.4.2 Design and Development Planning
4.4.3 Organizational and Technical Interfaces
4.4.4 Design Input
4.4.5 Design Output
4.4.6 Design Review
4.4.7 Design Verification
4.4.8 Design Validation
4.4.9 Design Changes
4.5 Document and Data Control
4.5.1 General
4.5.2 Document and Data Approval and Issue
4.5.3 Document and Data Changes
4.6 Purchasing
4.6.1 General
4.6.2 Evaluation of Subcontracctors
4.6.3 Purchasing Data
4.6.4 Verification of Purchased Product
4.7 Control of Customer-Supplied Product
4.8 Product Identification and Traceability
4.9 Process Control
4.9.1 General
4.9.2 Special Processes
4.10 Inspection and Testing
4.10.1 General
4.10.2 Receiving Inspection and Testing
4.10.3 In-Process Inspection and Testing
4.10.4 Final Inspection and Testing
4.10.5 Inspection and Test Records
4.10.6 First Article Inspection
4.11Control of Inspection, Measuring and Test Equipment
4.11.1 General
4.11.2 Control Procedure
4.12 Inspection and Test Status
4.12.1 Authorized Signatories
4.12.2 Acceptance Authority Media
4.13 Control of Nonconforming Product
4.13.1 General
4.13.2 Review and Disposition of Nonconforming Product
4.14 Corrective and Preventive Action
4.14.1 General
4.14.2 Corrective Action
4.14.3 Preventive Action
4.15 Handling, Storage, Packaging, Preservation and Delivery
4.15.1 General
4.15.2 Handling
4.15.3 Storage
4.15.4 Packaging
4.15.5 Preservation
4.15.6 Delivery
4.16 Control of Quality Records
4.17 Internal Quality Audits
4.18 Training
4.19 Servicing
4.20 Statistical Techniques
4.20.1 Identification of Need
4.20.2 Procedures